Terms of Use

No clinical or medical advice

Content provided through our websites, software, publications and other resources is for informational and educational purposes only. It does not constitute medical, psychological, legal or other professional advice, diagnosis or treatment, and should not be relied upon as such.

Always seek the advice of a physician, clinical psychologist or other qualified health provider with any questions you may have regarding a medical or psychological condition. Never disregard professional advice or delay seeking it because of information obtained through our resources.

Eligibility and acceptable use

You must be at least 18 years old to use services that involve payments or the submission of personal information. You agree not to misuse our services, including by attempting to gain unauthorised access, interfering with operation, or using the services for unlawful purposes.

You must not upload, post or transmit any content that is unlawful, defamatory, abusive, invasive of privacy, infringing, or otherwise objectionable; or that contains malware or other harmful code.

Accounts and information you provide

Some services may require you to provide information (for example for bookings, assessments or payments). You agree that any information you provide is accurate, current and complete, and that you will keep it up to date.

Our handling of personal information is governed by our Privacy Policy. By using our services, you consent to the collection, use and disclosure of your personal information in accordance with that policy.

Payments and refunds

Fees, accepted payment methods, and rebate information are set out on our Payment page. Unless otherwise agreed in writing, payment is required prior to consultations, assessments or delivery of reports. Organisational invoicing may be available by arrangement.

Cancellation and rescheduling terms (including any late cancellation fees) are outlined on the Payment page and apply to all bookings. Where applicable law provides a non‑excludable right to a refund, we will comply with that law.

Software licence and usage

Where software is provided (including tools for submitting recordings of speech, language, facial expressions or behavioural data), you are granted a limited, revocable, non‑exclusive, non‑transferable licence to use the software for its intended purposes and in accordance with these Terms.

De‑identified recordings and interactions may be used for research and quality‑assurance purposes, as described in the Privacy Policy. You must not reverse engineer, decompile or otherwise attempt to derive source code from any software unless permitted by law.

Intellectual property

All content on our websites and in our software, including text, graphics, images, video, trademarks, logos and code, is owned by or licensed to the Company and is protected by intellectual‑property laws. Except as expressly permitted, you must not copy, reproduce, modify, distribute, sell, licence or create derivative works from our content.

“JoBot™” and other marks are trademarks of the Company. Use of our trademarks without prior written consent is prohibited.

Third‑party services and links

Our websites may contain links to third‑party websites or services (for example, payment processors). We are not responsible for the content, policies or practices of third parties and we make no representations regarding them. Your use of third‑party services is at your own risk and subject to their terms.

Security

We take reasonable steps to protect information from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no data transmission or storage system can be guaranteed as completely secure. You are responsible for maintaining the confidentiality of any credentials associated with your use of our services.

Disclaimers and limitation of liability

To the maximum extent permitted by law, our services are provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non‑infringement.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold harmless the Company and its officers, employees and contractors from and against any claims, liabilities, damages, losses and expenses (including legal fees) arising out of or in any way connected with your use of the services, your violation of these Terms, or your infringement of any rights of a third party.

Governing law

These Terms are governed by the laws of Queensland, Australia. You submit to the non‑exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

Contact

For questions about these Terms, please contact:

Psychology Network Pty Ltd
1/16 McDougall St, Milton QLD 4064, Australia
Tel.: 1300 798 598 • Fax: +61 7 3198 2401
admin@psychologynetwork.com.au